Frequently Asked Questions

We want to offer you VALUE right from the start! We start our services with a Discovery Session which is 45 minute in-home consultation to tour your space and talk through your goals and needs. You'll take away an organization strategy, product recommendations and an understanding of how home organization can make life easier! You are not obligated to book an Organizing Session with us - those tips are yours to keep! 

You can expect a lot of movement. Once we have some goals for your space, your organizer will start to sort, categorize, and shift items to set up your space for optimal functionality. We'll share our process and tips as we work. At the end of each session, we can take one carload of donations. We can also leave you with optional homework if you’d like to continue our progress or work on your own in between sessions.

It’s not necessary for you to clean or tidy up before our session. In fact, we’ll do better work if you share ALL your mess, needs and goals. Your authenticity and humility in asking for help is how we’re going to transform your stress and clutter into JOY and GRATITUDE.

It varies! Longer sessions are an option for bigger projects and/or shorter deadlines. A small pantry may take only one session (3 hours), while a whole house might take five sessions. Use our Cost Estimator here. We'll also give an estimate at the Discovery Session. We can also plan one session at a time so you can make your own progress in between sessions and budget accordingly. 

It’s up to you! We like working with clients so that you feel empowered by a space you helped create. We also know life is busy and we don't have time for everything, so we're happy to take care of tasks for you. Either way, you will be informed along the way and end up with a decluttered, organized space! Two organizers are required for sessions without the homeowner.

Yes! Please discuss hiring a professional organizer with the recipient to make sure they are open to the idea. Gift certificates must be redeemed within 6 months of purchase and include a discovery session for new clients. Purchase HERE.

We definitely wipe shelves, pick up trash and can vacuum a space while we’re organizing. If your space could use organizing AND a deep cleaning, there are businesses we recommend for dedicated professional cleaning. They'll do a better job at detailed cleaning.

We routinely encounter items of a private or personal nature. All interactions with Joyful Spaces are treated as confidential. No personally identifiable information will be shared. We will not even verify that you are a client. You may choose to give permission in writing to release specific information. For example, coordinating payment with another party or allowing us to use Before and After photos of your project.

El Paso County publishes an excellent directory of places to recycle batteries, electronics, linens, paint, and about 60 other items! There is also info for disposing hazardous waste like paint, household cleaners, lawn fertilizers and fire extinguishers.

Click HERE to download the 2021
El Paso County Recycling Directory PDF.